Update: December 13, 2021
We've reached our capacity to ship in time for Christmas. All shipments will reopen January 3, 2022. We are still accepting regular orders for pickup or delivery. Thank you for supporting our small family business this holiday season. More details about our shipping processes this holiday season are available below and on our Shipping & Returns policy page.
We apologize for the inconvenience this may cause and appreciate your support and patience as we continue to navigate a demanding situation.
Shipping alternatives
Our local customers in Oconto Falls, WI may use curbside and drive-up pickup options and Pueblo, CO may use curbside pickup and Friday delivery in our delivery area to save on any shipping challenges and additional costs.
Shipping delays or issues
We ship our product in a manner that we feel will get it to its destination in a good and safe condition. We are not responsible for damage due to weather conditions or for any intentional or unintentional actions or neglect by FedEx or the receiver. Should items arrive damaged, it is the responsibility of the customer to file a claim directly with FedEx.
We thank you for supporting us this holiday season.
View our updated Shipping & Return Policy
Updated: November 21, 2020
Our Oconto Falls, WI retail shop is open for the drive-thru, curbside and in-store pickups. Shipping is also available nationwide.
Updated: October 9, 2020
According to the latest news updates, Wisconsin Governor Evers has initiated a new mandate limiting public gatherings to no more than 10 people, for indoor spaces without an occupancy limit established by the local municipality. To comply with this new mandate, the Springside Cheese retail shop will be limited to no more than 10 people total, including staff and customers.
To help us alleviate issues resulting from the Governor’s mandate, we remind our customers of the curbside pickup option available when placing orders online or via telephone. We are also excited to announce that a new drive-through option for our Wisconsin retail shop will be available towards the end of November.
Thank you for your understanding and compliance with this new mandate from the governor of Wisconsin.